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Thanks for this. Thought I'd share this related email I sent RTD this morning. They are far from perfect, sometimes need laws to force them into action, but your post has me reflecting on our progress as a society:

"I would like to commend the driver for her assistance of a passenger in a wheelchair. Despite having cut curbs and the like, this is a heavy traffic area and not friendly to wheelchairs. In fact, it’s pretty dangers to everyone. The driver stopped deliberately in a place that was safest and most convenient for the passenger, quickly and efficiently lowered the ramp and undid the straps, etc., all with a gentle kindness and care I found quite touching. So did the passenger--she kept saying, "wow, thank you so much. Wow, I didn't expect this. Wow." The driver’s simple reply was “Of course, see you tomorrow.” To paraphrase a wonderful poem, these are the best portions of our lives—our small, nameless, unremembered acts of kindness, and of love.

I find this particularly poignant as we are celebrating this year the 25th anniversary of the Americans with Disabilities Act (ADA). And, I was recently reading a piece from the Denver Public Library ( regarding how the American Disabled for Accessible Public Transit (ADAPT) community protested the American Public Transit Association during their national convention held in Denver in October of 1983. This helped lead to the ADA and the very lift this passenger used this morning. But the driver took it one more step. She showed far more than compliance with the law—she showed an embrace of its spirit. Kudos to her, and to RTD, for helping us come so far in this respect. There’s always more work to do, but with drivers like this I know we can continue building a more just, inclusive, and equitable society.

This is another reason why I ride RTD. The usual reasons of health, the environment, keeping my transportation costs low, all apply to me. But with wonderful drivers like this, public transportation can build community, a sense of mutual respect, and foster human kindness."

Public libraries, public transportation--what wonderful things.

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